Kiosk Uptime
Overview
The Uptimes Report section provides administrators with the uptime status and heartbeat information for all registered kiosks. It helps monitor kiosk availability, connection status, and overall operational health over a selected time period.
Uptimes Report
The Uptimes Report displays the uptime details of all kiosks based on the selected filters.
Administrators can filter the report using:
- Date Range
- Kiosk
This makes it easier to analyze uptime information for a specific kiosk or a selected period.
Report Details
The report contains the following information:
| Column | Description |
|---|---|
| Kiosk ID | Unique identifier assigned to the kiosk. |
| Title | Name of the kiosk. |
| City | Location where the kiosk is installed. |
| Event Date | Date on which the uptime record was generated. |
| First Heartbeat | Timestamp of the first heartbeat received from the kiosk. |
| Last Heartbeat | Timestamp of the most recent heartbeat received. |
| Uptime | Total uptime duration of the kiosk during the selected period. |
| Sessions | Number of kiosk sessions recorded. |
Filters
The following filters are available to customize the report:
- Date Range – Select a predefined or custom date range.
- Kiosk – View uptime data for a specific kiosk or All kiosks.
Search Report
Use the Search field to quickly find a kiosk by its Kiosk ID, Title, or City.
The Show Entries option allows administrators to control the number of records displayed on each page.
Manage Uptime Reports
Administrators can:
- Monitor kiosk availability.
- View heartbeat information.
- Track kiosk uptime.
- Analyze kiosk sessions.
- Filter reports by kiosk and date range.
- Search for specific kiosk records.
Best Practices
- Regularly monitor uptime reports to ensure kiosks remain online.
- Review heartbeat timestamps to identify communication issues.
- Investigate kiosks with low uptime or missing heartbeat records.
- Use date filters to analyze kiosk performance over specific periods.
Important:
The Uptimes Report helps administrators monitor the operational status of kiosks by recording heartbeat activity, uptime duration, and session information. Regularly reviewing this report helps identify offline kiosks and maintain reliable kiosk performance.