Messages (Notifications)
Messages - NotificationsOverview
The Notifications section allows administrators to view and manage all notifications generated by the application. Notifications include order updates, system alerts, and other important events associated with user activities.
Inbox
The Inbox displays all notifications in chronological order. Each notification contains information about the recipient, notification message, current status, and the date and time it was generated.
Filters
Use the available filters to quickly locate specific notifications.
| Filter | Description |
|---|---|
| Order | Sort notifications in Ascending or Descending order. |
| Status | Filter notifications based on their current workflow status. |
| Date Range | Display notifications within a selected time period. |
After selecting the required filters, click Apply to display the filtered notifications.
Click Clear to remove all applied filters and restore the default view.
Order Filter
The Order filter allows you to sort notifications based on their creation date.
Available options include:
| Option | Description |
|---|---|
| Ascending | Displays the oldest notifications first. |
| Descending | Displays the latest notifications first. |
Status Filter
The Status filter allows administrators to filter notifications according to their current workflow status.
Available status options may include:
| Status | Description |
|---|---|
| NA | Displays notifications regardless of their current status. |
| New | Newly generated notifications awaiting review. |
| Open | Notifications that are currently active or being processed. |
| Acknowledged | Notifications that have been acknowledged by an administrator. |
| User Acknowledged | Notifications acknowledged by the end user. |
| Closed | Notifications that have been resolved and closed. |
| Reopened | Notifications that have been reopened for further action. |
Note:
The available status options may vary depending on the application's notification workflow.
Date Range Filter
The Date Range filter provides multiple predefined options for quickly viewing notifications from a specific period.
| Option | Description |
|---|---|
| Today | Displays notifications generated today. |
| Yesterday | Displays notifications generated yesterday. |
| Last 7 Days | Displays notifications from the previous seven days. |
| Last 30 Days | Displays notifications from the previous thirty days. |
| This Month | Displays notifications generated during the current month. |
| Last Month | Displays notifications generated during the previous month. |
| Custom Range | Allows you to manually select a start and end date. |
Notification List
The Inbox displays all notifications matching the selected filters.
Each notification contains the following information:
| Column | Description |
|---|---|
| Recipient | Name of the user who received the notification. |
| Notification | Displays the notification message, such as an order update or system alert. |
| Status | Indicates the current workflow status of the notification. |
| Created At | Displays the date and time when the notification was generated. |
Example Notification
| Recipient | Notification | Status | Created At |
|---|---|---|---|
| XYZ | Your Order [ID: 111111] | New | yyyy-mm-dd hh:mm:ss |
Best Practices
- Use the Order filter to quickly switch between the latest and oldest notifications.
- Apply the Status filter to locate notifications based on their current workflow status.
- Use the Date Range filter to analyze notifications from a specific period.
- Select Custom Range when searching between two specific dates.
- Click Clear to remove all applied filters before performing a new search.
- Use multiple filters together for more accurate search results.
Important:
The notification list is updated according to the selected Order, Status, and Date Range filters. Any new notifications generated by the system will automatically appear in the Inbox.