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Messages (Notifications)

Messages - Notifications

The Notifications section allows administrators to view and manage all notifications generated by the application. Notifications include order updates, system alerts, and other important events associated with user activities.

Inbox

The Inbox displays all notifications in chronological order. Each notification contains information about the recipient, notification message, current status, and the date and time it was generated.

Filters

Use the available filters to quickly locate specific notifications.

Filter Description Order Sort notifications in Ascending or Descending order. Status Filter notifications based on their current workflow status. Date Range Display notifications within a selected time period.

After selecting the required filters, click Apply to display the filtered notifications.

Click Clear to remove all applied filters and restore the default view.

Order Filter

The Order filter allows you to sort notifications based on their creation date.

Available options include:

Option Description Ascending Displays the oldest notifications first. Descending Displays the latest notifications first.

Status Filter

The Status filter allows administrators to filter notifications according to their current workflow status.

Available status options may include:

Status Description NA Displays notifications regardless of their current status. New Newly generated notifications awaiting review. Open Notifications that are currently active or being processed. Acknowledged Notifications that have been acknowledged by an administrator. User Acknowledged Notifications acknowledged by the end user. Closed Notifications that have been resolved and closed. Reopened Notifications that have been reopened for further action.

Note:
The available status options may vary depending on the application's notification workflow.

Date Range Filter

The Date Range filter provides multiple predefined options for quickly viewing notifications from a specific period.

Option Description Today Displays notifications generated today. Yesterday Displays notifications generated yesterday. Last 7 Days Displays notifications from the previous seven days. Last 30 Days Displays notifications from the previous thirty days. This Month Displays notifications generated during the current month. Last Month Displays notifications generated during the previous month. Custom Range Allows you to manually select a start and end date.

Notification List

The Inbox displays all notifications matching the selected filters.

Each notification contains the following information:

Column Description Recipient Name of the user who received the notification. Notification Displays the notification message, such as an order update or system alert. Status Indicates the current workflow status of the notification. Created At Displays the date and time when the notification was generated.

Example Notification

Recipient Notification Status Created At XYZ Your Order [ID: 111111] New yyyy-mm-dd hh:mm:ss

Best Practices

    Use the Order filter to quickly switch between the latest and oldest notifications. Apply the Status filter to locate notifications based on their current workflow status. Use the Date Range filter to analyze notifications from a specific period. Select Custom Range when searching between two specific dates. Click Clear to remove all applied filters before performing a new search. Use multiple filters together for more accurate search results.

    Important:
    The notification list is updated according to the selected Order, Status, and Date Range filters. Any new notifications generated by the system will automatically appear in the Inbox.

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